RavenTek Launches Digital Employee Experience Service, ManagedDEX

New managed service enables data-driven, actionable insights to help clients deliver amazing digital experiences and achieve business objectives.

ASHBURN, Va. April 15, 2024 RavenTek, ­a top provider of leading-edge IT solutions to mission critical organizations, proudly announces the launch of ManagedDEX, a Digital Employee Experience (DEX) service that monitors the quality of every employee experience on any application and on any device in order to identify strategies for world-class employee experiences, transform the service desk and streamline IT operations.

As Riverbed’s exclusive ACE Master in North America, RavenTek’s new service leverages the Alluvio Aternity Digital Experience Management platform and was built to help clients measure the impact of the digital employee and customer experience across the enterprise. This platform, paired with RavenTek’s managed services expertise, measures what users experience to deliver a comprehensive view of DEX on business-critical applications.

“The ManagedDEX digital employee experience service was developed with both the end user and IT team in mind—utilizing technology that can keep pace with today’s ever changing business landscape,” commented Ryan Coleman, Vice President, RavenTek. “We are excited to offer this service as a means to really lean in and help organizations gain data-driven insights into exactly what end users see, no matter what app or type of device they’re using.”

Not only is RavenTek Riverbed’s ACE Master in North America, but also the 2024 America’s Partner of the Year. Through a proven ability to cultivate client relationships, develop innovative technology solutions and expand business opportunities across industries, the company is growing at an exponential rate and ready to meet clients wherever they may be on their unified observability journey.

RavenTek is currently seeking experienced value-added resellers, systems integrators, consultants and Riverbed partners to help scale the ManagedDEX service across North America. To learn more about ManagedDEX and how to become a partner, visit www.manageddex.com.

About RavenTek

RavenTek provides digital transformation and cybersecurity solutions and services to mission critical organizations worldwide. As a Veteran and Native-American-owned business, we combine small-company agility with big-company stability—applying our team’s industry expertise to understanding client business needs and delivering the right solutions, at the right time. To learn more, visit raventek.com and follow the company on LinkedIn.