As federal IT teams know, scaling IT infrastructure can be a huge challenge. Be it the proliferation of new data centers, networks, servers or applications. To be able to successfully scale, IT teams need to understand the impacts of change.
Without an end-to-end monitoring solution, this task seemed impossible for an independent federal agency with over 3,500 end users working to promote fundamental research and education. To deploy new services, whether on premise or via the cloud, IT teams need unified visibility to properly scale components of their services.
Compounding the complexities of scaling its IT infrastructure, the agency had a number of IT teams involved in maintaining its hybrid cloud environment. This included the network, operations, server, engineering, and help/service desk teams. Each team used disparate toolsets that provided fragmented visibility across the enterprise, making it difficult to proactively troubleshoot performance or end user issues.
The agency needed a solution that could provide network performance, connectivity, and unified visibility, while ensuring IT teams were on the same page. By turning to RavenTek’s consultative approach and engineering expertise and applying Riverbed’s SteelCentral Network Performance Monitoring (NPM) solution set, the agency was able to boost scalability through integrated network and infrastructure visibility.
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